AI visibility, measured

When people ask AI who to call, does it say your name?

More people now ask ChatGPT, Gemini and other AI assistants where to eat, who to hire and what to do. Surfaced asks those assistants the questions your customers ask, counts how often your business is named, and shows you what to fix first. In plain English.

  • Free first check
  • Plain English
  • No obligation
Best plumber on Oʻahu?
AI answer
  1. 1
  2. 2
Your business?
What your customers see. I count how often it’s you.

Why it matters

Customers are asking AI first.

45%

of consumers say they use ChatGPT or other AI tools to get local business recommendations. Source: BrightLocal, Local Consumer Review Survey 2026. Self-reported.

An assistant doesn’t show ten blue links. It names a few businesses and skips the rest. A good website and strong reviews don’t guarantee you’re one of the few. The only way to know is to ask the assistants, and count.

How it works

Three steps. The first takes a minute.

Step 1

Tell me about your business

Your name, your website or Google Maps link, and what a customer would type to find you.

Step 2

I ask the assistants

I put your customers’ questions to ChatGPT, Gemini, Claude and Perplexity, several times each with live web search on, and count how often your business is named.

Step 3

You get a plain-English result

A real count, who was named instead, the web pages the assistants read, and what to fix first.

What you get

A real number, and what to do about it.

  • A real count. For example, “named in 12 of 180 answers,” split by assistant.
  • Who gets named instead of you.
  • The web pages the assistants read to decide.
  • A check that AI crawlers can get into your website and make sense of it.
  • A ranked fix list, so you know what to do first.
  • A short report in plain English (PDF).

Checked before you see it. If any answers were lost, or the raw text disagrees with the count, the report says so on page one. No quiet zeros.

A real result · identity removed

A long-established travel agency in Indonesia

Asked in two languages: 15 customer questions, 3 AI platforms, 3 tries each.

1 of 270 answers named them

Named most often (in Indonesian)Times
Operator A29
Operator B24
Operator C21
The agency1

The one mention was noise. It came from a general advice question, and asking it three more times produced no further mention. I reported it as noise, not visibility.

Not a Hawaiʻi business: it shows the method and what a result looks like. Name, website and competitors removed. Counts exactly as delivered.

Measured, not guessed

How I keep the numbers honest.

Real answers

Most “AI SEO audits” look at your website and guess what an AI thinks. I put your customers’ questions to the assistants themselves and count what comes back.

Counts, with dates

Results are counts on a given day, like “12 of 180 answers.” AI answers change from run to run, so I ask each question several times and report the numbers as they are.

One run isn’t proof

A zero is the most important number in a report, so it gets the strictest check. I check again before saying a business is missing.

Honest limits

I can’t promise an AI will recommend you; nobody can. I show you where you stand, who’s winning, and what to fix first.

Languages

Your customers don’t all ask in English.

I ask the questions in your customers’ own language, not translated afterward, and count the answers in each. Reports are written in English.

  • English
  • 日本語Japanese
  • 한국어Korean
  • Bahasa Indonesia
  • TürkçeTurkish

Visitors to Hawaiʻi don’t all ask the same way. Korean results cover ChatGPT, Gemini, Claude and Perplexity; Naver’s own AI isn’t measured.

Pricing

Start free. Money back if the audit isn’t useful.

Prices are in US dollars.

Full audit

$300

The complete picture, in one report.

  • About 180 answers: 15 questions, 4 assistants, 3 tries each
  • Counts by assistant, and who’s named instead
  • The pages the assistants read
  • A crawler and website check
  • A ranked fix list and a PDF report
  • Delivered within 5 business days of payment
Ask about an audit

Monthly monitoring

$250 / month

I make the fixes with you and re-check every month, so you don’t slip back.

  • The same questions, re-checked monthly
  • What changed, with one clear insight each month
  • Help making the fixes
Ask about monitoring

If your audit doesn’t show you something useful you didn’t already know, tell me within 7 days of getting your report and I’ll refund the full $300.

About

Hi, I’m Carlos.

I’m the owner of OBT Consultants, and I built Surfaced. I got curious about what AI assistants tell people about local businesses, noticed that some get named again and again and others hardly at all, and built a way to measure it.

Before this I spent years in Hawaiʻi as a building maintenance supervisor for the Department of Education, and I worked in real estate and small renovation jobs. I like practical problems and plain answers, and that’s how I write the reports.

Questions? Call or text (808) 509-9424, or email carlosdias@surfaced.consulting.

Questions

Straight answers.

What is “AI visibility”?

It’s whether AI assistants like ChatGPT, Gemini, Claude and Perplexity name your business when someone asks for a recommendation. If you’re named, that customer hears about you. If you’re not, they hear about someone else.

How is this different from Google or SEO?

Google shows a list of links. An AI assistant often gives one short answer and names a few businesses. Your Google ranking doesn’t tell you whether an assistant names you, so I ask the assistants directly and count.

Which AI assistants do you check?

The main ones: ChatGPT, Gemini, Claude and Perplexity, with live web search on, so the answers match what a customer would see. The list changes as the assistants do, and every report says exactly which were checked.

Can you guarantee the AI will recommend me?

No, and be careful with anyone who says they can. I show you where you stand, who’s winning, and what to fix first. I report counts and tell you what a result can and can’t prove.

What do you need from me?

Your business name, your website or Google Maps link, and what a customer would type to find you.

Is the free check really free?

Yes. No credit card and no obligation. If you want the full audit afterward it’s $300, paid when you order it. If it doesn’t show you something useful you didn’t already know, tell me within 7 days of getting your report and I’ll refund the full $300.

How long does it take?

The free check: within 3 working days. The full audit: within 5 business days of payment.

Do you work outside Hawaiʻi?

My focus is Hawaiʻi’s local businesses, but the measurement works for local businesses anywhere.

What happens to my information?

I use it to run your check and reply to you. I don’t sell it or share it. Details are on the privacy page.

Find out what AI says about your business.

It’s free, it’s plain English, and there’s no obligation.

Get my free check

Prefer to talk or write? Call or text (808) 509-9424, or email carlosdias@surfaced.consulting.